Shipping policy

Shipping and pickup are organized by collection. You can find a list of our current collections here: https://noccamarketplace.com/collections

NOCCA merch, available for pickup or shipping!

These items are housed on campus and can be picked up at NOCCA's front desk or shipped to the address of your choice. If you choose free pickup at NOCCA, you'll receive an email when your order is ready. Please be sure to check your spam folder regularly, as these notifications sometimes get tagged as spam. 

Note that if you order a mix of items from multiple collections, you may not see the pickup option available. Please empty your cart of any items that aren't in this collection, and you'll see the free pickup option at checkout. 

New. Notable. NOCCA!

These items are made to order and shipped directly from the manufacturer. This reduces our expenses and means we have to store less inventory on campus. Items in this collection can't be picked up at NOCCA.

5 Press Gallery

Some of these items are available for shipping, especially books and other small items. As a rule, though, we prefer not to ship fine art. If you'd like to purchase a work of art and have it shipped, please call 504-940-2808 or email Richard at rread@noccafoundation.org. 

King cake and other delights

King cakes and other Culinary Arts products may be available for pickup or shipping. Please see the product description for details.

Important

If you've chosen to have your item(s) shipped, we promise to send them using the service you selected at checkout. Unfortunately, we can't control the performances of the postal service, UPS, or FedEx. Your item(s) should arrive on time and in perfect condition, but there is always a chance that they won't. We don’t offer refunds for items that arrive late or damaged, but on the off-chance that should happen, we encourage you to (a) let us know, and (b) file a claim with the shipper. Thank you for understanding.